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Showing posts with label fight. Show all posts
Showing posts with label fight. Show all posts

Tuesday, May 12, 2009

The Tips for Survive a Kidnapping

Anyone may be kidnapped or have a member of their family kidnapped. Unfortunately, most people don't know how to deal with kidnappers or how to survive the ordeal if they themselves are kidnapped or taken hostage.
This is the steps
1. There's a simple procedure for dealing with kidnappers: forget everything you've ever seen in the movies and go to the authorities for help. (They don't do that in the movies or novels because it makes the plot too simple.) In real life, the experts know how to deal with kidnappers and can track them down. The authorities can get the kidnap victim back if it is possible to do so IF you contact them right away at the first sign of trouble.
2. If you're in the US, contact the local police (they'll know where to go from there) and if you're in a foreign country, contact your embassy.
3. If you are in danger of being kidnapped, you should be cautious about being in areas where you are unprotected and vulnerable. Don't jog on roads or in a park (unless you can afford a body guard); avoid being on the streets by yourself. Get your exercise in a private area and only drive whenever possible.
4. Any threatening phone calls or letters should be reported to the police even if they appear to be a hoax. Even if the person who is harassing you is only perpetrating a hoax, he should be caught and punished. Many such hoaxes are often unstable and may become dangerous if they aren't helped. Kidnappers and killers of well-known people have a history of mental problems and often have made numerous threats before actually carrying one of them out. Often family members of a kidnapping victim only learn of a kidnapping when the criminal calls to make his demands. If this happens to you or your family, it is essential that the person answering the phone learn as much as possible. Any clue may speed up the rescue of the kidnap victim. The person answering the phone must pay careful attention and take notes immediately before they forget any details (having a note pad by the phone is a good idea).
5. Let the kidnappers know about any special medical conditions. If the victim of the kidnapping has any special medical conditions, be sure the kidnappers know about them (it may be impossible to convey this information, but try).
6. Do not demand to talk to the person that has been kidnapped. That's Hollywood again. You may succeed in getting a family member beat up while you listen. Trying to force the criminal to do something when he's keyed up is a good way to create more problems. Stay calm, get as many details as possible, and don't make any threats or promises.
7. After the criminal has finished calling, get in touch with the police. After they have been contacted, try to reach the family member that the caller said was kidnapped. You may find that the call is a hoax or there might have been a foul-up that prevented the family member from being kidnapped.
* If you are able to reach the family member, he or she must take measures to get into a safe area since the kidnappers may have made an error in timing and might still attempt the kidnapping. Calling the family member may give them a warning and time to thwart the soon-to-be-attempted crime.
* Shortly after being contacted, the police will arrive at your home to ask an array of questions which will aid them in saving your family member from harm. Again, remain calm and try to answer their questions to the best of your ability.
1. When speaking to the police in your home, exclude any servants, maids, etc., from the discussion (probably the police will do this, but if not, then try to do so yourself).
* If the hired help has seen suspicious persons, etc., the less the hired help hears in the way of other's descriptions, the less likely they are to have their memory of what they've seen changed and influenced. Any descriptions they have will be more valuable to the police.
* Too, the less each of the people who work for you knows about the police plans, the better. since it is remotely possible that one of the hired hands may be working in concert with the kidnappers. Keep any "inside" criminal involved in the kidnapping from sitting in on the plans being made by you and the police.
8. In hostage and kidnap situations, time is on the side of the victim. The longer a victim remains alive, the better his chances of surviving the ordeal (provided negotiations don't break down). The first few minutes are often the deciding factor.
9. Chances of surviving are improved if the victim engages the kidnappers in small talk, etc. This will cause the criminals to see the victim as a person rather than a thing. Later on, this will make it harder for them to kill the victim if things get down to that. Getting on a talking basis could save the victim's life.
10. Kidnapping victims should forget the tough-guy Hollywood acts they've seen and avoid antagonizing criminals; needling them will only make things worse and may ruin a chance to escape later on. Better to act the part of the "slave" rather than to go into a Dirty Harry routine.
11. The kidnapping victim should keep track of what is going on, what the kidnappers are doing, what they call themselves, how many of them there are, etc. This information may be needed to help in the victim's escape or to later identify the kidnappers.
12. The kidnapping victim should not tell the criminals their demands can't be met (nor should those who speak to the criminals during the initial phone call). Telling them that may make them panic and kill their victim!
13. While the victim should act passive, he should be careful that he doesn't pass up a chance to escape if it presents itself. Usually after the initial first hours of the kidnapping the criminals will become careless if the victim has shown no signs of trying to escape. Unless the kidnapping victim is in immediate danger, he should bide his time and wait for a slip-up among the criminals and then use the opportunity to escape.
14. Victims of a kidnapping sometimes start identifying with the criminals after being around them for a while. Work to combat this bonding if you are a victim of a kidnapping.
15. If you and/or your family work with the police, you should be able to get a family member back unharmed and capture the criminals as well.
16. Sometimes a hostage situation will occur during a crime or a terrorist attack. Though the chances of this happening to a person are very, very remote, it doesn't hurt to know what to do.
17. Your chances of surviving the ordeal are excellent provided you survive the first hours of the situation.
18. You may find that you are having to keep the hostage takers calm if you are a hostage. Again, being a "tough guy" is a good way to get killed in a hostage situation. Stay calm, don't make trouble, and let the authorities bring in the people who are trained to deal with terrorists. If you can just keep a hostage taker from doing anything crazy the first few minutes of the situation, you can probably survive it.
19. You should try to remain a part of the group that is being held hostage. Don't stick out or you may be singled out. If you have a lot of money or are famous, don't let the hostagetaker know it or he'll try to use you for a bargaining chip.
1. Sometimes hostages overpowered the criminals involved. This is certainly admirable, but also quite dangerous. If you are going to try such a self-rescue, be sure that you know how many criminals there are and be sure you can overpower them. Things could get a little tense if you try to overpower them and fail. Unless you are in danger of being killed momentarily, it is usually better not to try to overwhelm a group of terrorists.
20. If the hostage takers start making threats on the lives of the hostages or acting in a bizarre manner, you should start thinking about ways to run for freedom and try to keep as far as possible from the members of the terrorist group. This will help keep you from "being there" if a terrorist vents his anger and will also keep you out of the line of fire if the authorities come in shooting or have a sniper end the situation.
21. If a rescue is attempted, hit the floor unless the authorities instruct you to do otherwise. Don't try to pick up a criminal's weapon or pull out one of your own if you have one concealed on your person. Doing so will get you killed; teams trained to rescue hostages have to operate by reflex. Anti-terrorist teams are trained to shoot anyone with a weapon without trying to otherwise identify them. You'll be mistaken for one of the criminals and will undoubtedly be shot if you're standing there with a weapon.
22. You can survive being a hostage or kidnap victim IF you are careful and know exactly what to do.

Some tips
* Children need to be taught to be cautious and to be a little suspicious of strangers (care must be taken, of course, not to turn your child into a paranoid). The goal of most parents is to get their child to be outgoing and friendly with strangers; this can be a big mistake. Teach your child to be careful.
* If they're small, don't let children play in the yard where you can't watch them and be sure the bedrooms for each of your family members are well out of an area where a person could easily break into it (having your bedrooms on the second story of a house makes a lot of sense).
* The rich are more apt to suffer from a kidnapping which is designed to generate a ransom. If you are rich or famous, then the chances are better than average that you or a member of your family may be a kidnap victim.
* Keep a low profile and don't let newspapers, magazines, or TV crews get pictures of you or family members (such pictures make it easy for would-be kidnappers to identify you).
* On the job, you should be careful not to have your name displayed on reserved parking areas and you should try to vary your schedule and route that you take to and from work.
* There is a chance that if you just pretend you are weak and don't do much the kidnappers will be more careless and that will give you at least a chance to escape.
* When the SWAT/ETF/SRU/ETU team arrives stay moderately hidden because it will hide you from the hostage takers and will keep you visible to the rescuers.


Remember!!!!
* Too many parents leave children alone in the house or in an automobile. While this practice was relatively safe ten years ago, it no longer is.
* Care should be taken when picking out baby sitters; a baby sitter has a lot of responsibility. You should consider things other than the cost of the sitter when you're hiring someone to look after a child. Older children are not always good baby sitters; find out about a baby sitter BEFORE you leave your children with them.
* Some parents seem to be trying to have their children kidnapped. The children wander or play along the streets totally unsupervised. Don't allow children to go to questionable areas of the town or city you're in, and be sure they are always supervised when outside.

Friday, May 1, 2009

The Way to Stop People From Following You

Getting annoyed at a stalker, whether it's a real one or not? Here's how to stop the situation.
This is The Steps
1. Ignore the person. If he does not get your attention, he might just get bored and go away. Most stalkers tend to only seek attention.
2. Get to a place that you know but he doesn't, so that you can easily lose him. This can be another town, mall, etc.
3. Find a place to hide, like a bush, behind a bin or a car; they will probably get freaked out if you disappear and they only hear dead silence. Turn the predator into the prey, no, do not stalk him/her!
4. If you feel threatened, call the police and whisper loud enough so they can hear you. Wait to do anything until the police come.

this is the tips
* Don't stalk the other person, they can call the police and you look like the guilty one.
* When you hide, hide good. Don't stand on the other side of a telephone pole.
* If you want to creep them out, look at them wide-eyed very blanky, then breathe deeply. This sends the most fearless person, fearful!

Remember!!!
* Don't think about attacking the person; you will likely get into serious trouble.

Monday, March 30, 2009

Walk Safely at Night

Steps you can take to improve your safety when walking at night.
this ih the steps
1. Be inconspicuous when walking or cycling at night-time.
2. Wear clothing that would not draw attention to yourself unless cycling. When cycling at night reflective clothing and lights are necessary in order to be visible to automobile traffic.
3. Stick to well-lit and heavily traveled streets, such as town centers.
4. Walk or cycle without hesitation. If you look confident you are less likely to attract unwanted attention.
5. Have a little bottle of pepper spray or some kind of defense weapon with you and be able to access it easily.

Some tips
* Do not walk with your CD player, Walkman, or mp3 player playing. If you absolutely must listen to your music, turn it to a low volume so that you can listen for footsteps behind you. Also consider playing it in one ear, leaving the other one free to listen.
* If possible tell someone where you are going and when you will be back.
* Keep your mobile phone switched on and within easy reach in case of emergencies.

Remember!!!

* Stay out of the road at night.
* Walk safely off the road and clear of any traffic.
* Avoid deserted parks and alleyways; even if this means taking a longer, but safer, route home.
* Use your neck like an owl would. Always check your surroundings for danger as you walk at night.
* Do not walk or cycle whilst chatting to a friend on your mobile phone. You must keep your wits about you.
* Check the policy for your country/state before buying pepper spray, since it is illegal in some places.
* Don't cycle at night when drunk, or even in daytime, your reactions are considerably slower under the influence.
* Many people, despite believing they can, can't hear someone sneaking behind them when listening to music
* Wearing anything on your ears makes you a more likely target, as a predator is likely to think you will be easy to sneak up on.
* If you do use a self defense weapon, make sure that you have been trained to use it.

Monday, March 16, 2009

Tips to Defend Yourself

The difference between walking away and becoming tomorrow's newspaper headline is how well you are prepared to protect yourself in a bad situation. By keeping this information in mind you will know what can be done before and during an attack.
There are various types of confrontations:
* The 'wind-up', the argument before the fight erupts,
* The 'duel' an arranged meet to resolve a dispute between conflicting parties or the ambush.
* The brawl will usually be only after the verbal "woofing" has been exhausted and someone throws a punch.
* An ambush is usually premeditated and one or more assailants will attack when they feel the timing is right, usually after distracting the victim with a question e.g. "Have you got the time?".
Steps
Preparation
1. Think about potential situations in which you will need to defend yourself. No two attacks are the exact same, so think about what you could do if attacked from different sides or in different situations (large numbers of people, alone, at night or at day, assailant is armed or not armed, size of assailant, assailant's intentions). By thinking about it beforehand, you will not be as likely to become shocked and panic during the real thing.
2. Take a self-defense course. Actually being able to run through potential situations and consult with an expert will help you immensely. Try taking a form of martial arts.

Confrontations
1. If you find yourself in an uncomfortable situation, try to leave the situation. In an uncomfortable social situation, this can be as simple as firmly asserting yourself ("Back off right now!"). Take all verbal or directional paths to non-confrontation; actual physical confrontation should be your last line of defense, although sometimes it may be the only.
2. Try to stay standing with a wide base, both left-to-right and back-to-front, so that your feet are diagonal from each other (a typical martial arts fighting stance). This will lessen your likelihood of getting knocked or pushed over.
3. Assess your potential assailant: tall/short, stocky/thin, male/female. Look at their hands. If they were about to attack with their hands, they would have their hands out. However, if they are concealing a weapon, they will have them hidden or at their side.
4. The best tactic in any confrontation is to RUN.

Preparing for a confrontation
One simple step to judge when a confrontation has passed the point of a verbal exchange is when the person starts to invade your personal space. To mark this, you put up a fence. A fence is simply putting your hands in front of you in a conciliatory/peaceful gesture (palms out). If the assailant tries to move past your fence, you are entering a physical confrontation - what other reason would they have for getting closer?. The general (but unpalatable) consensus at this point is you have to end the fight as quickly as possible by striking first, striking hard, and striking as many times as you can, then escaping. This goes against the oft quoted 'bushido' or warriors code and our innate civilised sensibilities, however not many assailants care for either of these.
Defending yourself from the front
1. If the attacker is trying to punch you or grab you from the front, put your hands on your forehead in a "Not in the face!" sort of gesture and your arms tight on your body. This may look like a weak defensive position, but that is to your advantage since it brings your opponent's guard down. In addition, this position protects your face and your ribs, two places you'll likely want to protect.
2. From your "Not in the face!" position, when you are close in on your assailant, lift your elbows into your opponent's lower ribs or right below his pectoral muscles. These are sensitive spots and can cause a lot of pain.
3. If your assailant's upper body is far from you but you are still at risk (e.g. your opponent is choking you), attack their legs. This is especially effective on larger attackers because the bigger he/she is, the more stress he/she has on his/her legs and knees. Do not deliver a typical Karate Kid style kick; instead, kick his/her shins soccer-style (with the instep of your foot). This is a quick and painful kick. In addition, if his/her legs are close enough, lift your knees into their inner leg (femoral nerve), outer leg, knee, or groin. These will break down your attacker and may disable him/her, as only 12-16 pounds of pressure are needed to break a knee.
4. If your opponent has his/her head in reaching distance (which is often the case when you attack his/her legs), you will want to attack it. Try to poke or press on the eyes, as no one can resist an eye poke no matter how big he/she is. Clapping on the ears can stun or, if done perfectly, breaks the eardrums. Striking the cheekbones can cause bruises or broken bones. Striking the nose causes nosebleeds and temporary blindness.
5. In some cases you may also want to attack your attacker's neck (usually open when the head is). To effectively choke someone, do not do the typical Hollywood "hands around the entire neck," but instead just put your thumb and fingers around his/her trachea (especially easy to find on men with large Adam's apples). Also, right below his/her trachea is a notch in his/her neck. Dig, drive, and sink your fingers into this notch and they will experience intense pain and probably fall down.

Attacks from behind
1. If an attacker tries to attack you from behind to choke you, press his/her forearm against your collarbone instead of trying to pull it directly off (which doesn't work well). Put one hand above his/her elbow (on the forearm) and one hand below it (so your hands are on both sides of the elbow). Then, in one strong and determined movement, step and swing your entire body around like the arm is the hinge to your body acting as a screen door. This will get you out of his/her choke and leave his/her head, ribs, and legs wide open to your counterattack. (Also note that, when your attacker is behind you, his/her shins are right behind your legs and primed for your stomping and raking.)
2. If the attacker is trying to pick you up from behind, drop your hips quickly and violently as if you were plopping down on a love seat. This will make you harder to pick up and give you an extra moment to attack them and fend them off (stomp on their shins).
3. If the attacker is trying to choke you by wrapping his arms around your neck, bring the ball of your foot forward, as if you just kicked a soccer ball, and fast and FORCEFULLY, slam it into the area of their leg between their ankle and mid-leg. This will, (if done hard enough) break their leg.

Other potential situations
1. If you fall, try to fall on top of your attacker. While falling, keep the pointy parts of your body pointy (your knees and your elbows) and aim for your attacker's groin, ribs, and neck.
2. If your attacker is wrestling with you on the ground and has you pinned under him/her, grab his/her body by unlocking his/her arm joints, or pin a hand to the ground. Then, put one leg firmly on the ground, push off of it, and swing your hips over. This will have you falling on top of your opponent, which should be done with a good amount of pointedness.
3. If an attacker attacks with a weapon, know where the weapon is effective. If he/she has a knife, try to stay out of stabbing range, and if he/she has a gun, don't count out running and dodging left to right. Also, note that the attacker invests him/herself on that weapon and can leave him/herself open to grabbing/pinning the weapon hand or a different attack.
4. If you get a chance to leave safely, go for it. Be sure that you're safe from your opponent when you decide to stop defending yourself.


Some tips
* If someone is attacking you, you are right and the other person is wrong. Their motivation is probably wanting your money or possessions or body, while yours is self-preservation. This means that you can fight without rules, since your cause is "righteous". In all likelihood, there will be a point in time, somewhere between the knees to the groin, elbows to the ribs, and strikes to the nose, that whatever he/she wanted before isn't nearly as important as stopping the pain you're dishing out.
* In a self-defense situation, take a "not me" attitude: don't let yourself be the one they see in the paper the next morning. This starts before the fight, since experienced rapists and muggers will choose their victims not by what they are wearing or who they are, but how they act. If you are confident, you will not be the one they target.
* If you get the opportunity, talk with your friends about how one would defend one's self in a dangerous situation. If possible, run through potential situations and where to target on someone's body and what seems to work and what doesn't.
* If you think that you may be entering "a bad neighborhood" or any place where an attack could possibly happen, keep some pepper spray with you. This could be an invaluable lifesaver. Never keep a potentially lethal weapon such as a firearm or a knife with you as you may turn a mugging into a fight to the death, especially if the assailant is armed.
* Threatening an assailant with a weapon like a knife or firearm is a bad idea unless you fear for your life. It is not worth going to jail for murder, manslaugter or getting killed over your wallet. Remember, the assailant is most probably stronger and more experienced in fighting than you or he would not have chosen you.
* If this is any sort of domestic situation, you may be wondering at what point it becomes bad enough to warrant you defending yourself. By legal standards, any unwarranted contact is an assault. It doesn't matter if he/she "only" pushed you, it's still an assault, can still be dangerous, and you still deserve to defend yourself.

Remember!!!!
* Don't get in fights over trivial things like disagreements in a bar about beer/girls/sports teams. Be the bigger person and walk away. You're better than that.
* Don't comply with someone who has you under duress (in other words, if the attacker says, "Get in the car," don't get in the car. The attacker wants to move you probably because he/she doesn't want to do what he/she intends to do in your current situation. You have a much better chance of surviving if you resist as soon as possible, however, if you do not escape at that moment, the attacker will probably kill you and take the keys.
* In many cases, you can end the situation immediately by giving the attacker your wallet. This is a logical choice, especially if at knife- or gunpoint. Your life is worth much more than the cash and cards you have on you. toss the wallet away from you and run.
* This plan does not cover every situation, but it's rather a brief overview of what you can expect. By no means are you completely safe; however, after reading and understanding this you have a better mindset if a situation does arise. Above all, remember that you are right and you can decide if you're not going to be the victim.
* Only carry a weapon if you have sufficient training to use it legally and effectively.

Friday, March 13, 2009

Choose a Self Defense Class

Concerned about defending yourself? Not feeling confident when you're travelling alone? Why not try self-defense classes? They can be an enjoyable way to learn to protect yourself and boost confidence.
try this steps
Finding a class

1. If you know anyone who goes to self-defense classes, talk to them, as they may be able to point you in the right direction. If you have a friend who teaches, even better!
2. Find out whether local self-defense classes have to have approval or specific licenses. This should help in finding a reputable instructor.
3. Go to your local police station. They should have a list of reputable self-defense classes, or at least be able to point you to some good instructors, and may be able to direct you to classes well-suited to you (e.g. self-defense for women).
4. If you are still stuck for classes, try having a look in your local telephone directory, search online for local classes, or look on bulletin board at local fitness centers. Remember: the size of the ad is no judge of the quality of the class. Have a look around any classes listed in your area.

Choosing between classes
1. When you find a class, go down when the lesson is on, and watch the class in progress. Don't just watch the instructor, pay attention to the people in the class, too. Remember that you may be training with them, so you should be comfortable being around them.
2. Talk to the instructor about the classes, and talk to those learning if you have the chance. They can give you an idea of what training will involve.
3. Get involved! Taking part will give you an idea of what the training is actually like.
4. If you like the look of a class, use any trial periods they may have; many schools offer a certain number of lessons at a reduced rate while you're deciding about the school.

some tips
* Talk to the instructor about what you're looking to get out of the classes.
* Be wary of fraudulent instructors; learning self-defense does not need to cost you an arm and a leg, nor does it require pledging eternal (or even temporary) servitude to them.
* If you believe something is dangerous to you, do not do it. A good instructor will know that not everyone is as confident or as able as others, and will support you in your training. You are at their classes of your own choosing.
* Learning to defend yourself does not have to be a chore! If you are not enjoying the classes, talk to your instructor. They may be able to adjust your instruction to your preferences. If they refuse, consider finding another class.
* If you are not comfortable with the 'atmosphere' of the class, do not be afraid to walk away. You may have only picked up on something subconciously, but 'intuition' is generally a good guide.
* If you are not feeling confident about going to classes initially, ask a friend to go with you. Seeing a familiar face when you start can make the difference between sticking around and dropping out.

Wednesday, September 10, 2008

End a Fight With a Friend #2

This some Tips for you
* Its always better to let the argument simmer a little before confronting the person. If talk right after the fight, many things are said out of anger.
* Allowing bad feelings to brew for too long creates a situation that becomes more difficult to make up. So after the fight calms down, make sure you talk to the person before its too late.
* Its okay to be the first to give in and apologize. The other person probably wants to do it too, but it shows your courageous and a dedicated friend. Yet, if you're constantly in fights and always making up first, then take time to reconsider if this person is really a friend.
* If what you did to your friend was too hurtful it's better to just let that person cool down first or else you might just get yelled at with the reason why your friend got angry at you. So just say sorry after a few days so that the damage you made wouldn't be so fresh at to get that person more irritated at you.
* If the friend(s) are unforgiving then try to look back and see what you could have done. Read past emails, chats ect. This will help you understand thier point of view.
Remember
* When the disagreement was too hurtful, if your words or actions were too damaging, a friend might just not want to make up with you.
* If you had been disloyal, and did not reveal your true desire to continue a friendship, then think it over, and never say or do these things again.
* Avoid accusing the friend, if you accuse them it gives them more reason to fight back.
* True friends are hard to find and keep. Remember this. You will meet many friends in life, but only perhaps one will be true and sincere.

Tuesday, September 9, 2008

End a Fight With a Friend #1

Sometimes we have a fight with a friend. Many times, you find that you even forgot what the fight was about. You just seemed to argue, and then stop talking to each other. Time goes by and you realize that you miss the friendship, and wished you could talk to your friend again. It is possible, and they probably feel the same way as you do. Someone has to take the initiative, and it might as well be you!
This is the Steps
1. Find out what the root issue is. Why did you have the fight?
2. Call your friend at a time that you feel they won't be tired, or too busy to talk.
3. Explain that you miss them and their friendship. Make sure you sound sincere and wait a few minutes to hear their response.
4. Reply to what they say, and how they feel. If they tell you that they were hurt by your actions, or your words, apologize.
5. Explain that at that moment, you did not realize how your words or actions had hurt them.
6. Respond by telling them, that you also were hurt by their attitude. That you felt betrayed or used.
7. Each of you, sincerely and honestly explain your feelings, and each of you listen to each other. They were hurt, and you were hurt. It takes two to argue, and it takes two to make up.
8. Talk until you each have said all you had to say. Get everything out, and then ask them to meet you for coffee, or a drink, or a walk.
9. Listen to how they react to meeting with you. If they are happy, and agree, then you have made up with your friend. However, expect that if they had been so completely hurt by the incident that caused the breakup, they might not agree to meet.
10. Consider this and understand that you had lost your friend and friendship.
11. Learn from the lesson that caused this breakup, and go on to making new friends.

and if they call you names or threatin to throw stuff at you just say how you feel then leave

Tuesday, July 15, 2008

Communicate With an Angry Person

We encounter many angry people in our daily lives who are angry for things that at time, they cannot control. Some are angry because they are out of work, others because of the world situation. Others show anger while driving and a car in front of them is too slow. It seems we are a nation of anger, and we have to learn how to deal with them properly.
Steps

1. Remain calm. This is absolutely essential. No matter how unfair or frustrating the situation do not get angry. To communicate with someone, you need to remain levelheaded to get your point across.
2. Determine why they are angry. Is there something you did that caused them to get mad? Are they displacing their anger at something else onto you? Or is it completely irrational? Either way, address the problem.
3. Try to have them Calm Down. Do not be patronizing, though, or you will make them even madder.
4. Be polite. Acting rudely will only aggravate them more.
5. Try to help. If you are working with them in a business context, provide them with service as quickly as possible. If not, listen to them. Don't say anything, just listen.

Tips for communicate witha an angry person

* Don't patronize or explain why their anger is irrational.
* Don't get frustrated or let your emotions get the better of you.

Remember this

* Rudeness or a bad attitude will make the situation worse.
* Don't back down if you truly did not do anything wrong. Instead, look at the situation from their point of view. Why would they think it was your fault?