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Thursday, April 30, 2009

Start a Conversation With a New Business Associate

When you have a new business associate and you may find it difficult to know what to start talking about. Here are a few ways to find common topics to get acquainted.
This is the steps
1. Greet the new person. Extend a compliment and/or an ice breaker into the conversation
2. Try to find a commonality between the two of you, even if it is through business backgrounds.
3. Go into general topics that most people can discuss. Some suggestions include: current news stories, weather, interests and friendly topics such as food, music, movies, books, and sports.
4. Be observant to any visual or verbal clues to draw a topic out. For example, a certain wristband, watch, gadget, pictures of family members, interesting clothing, etc.
Tips for All
* Remember to be polite. Since this is a business associate, you cannot pick your co-workers and making a bad first impression can come back to haunt you.
* Try to respond with both verbal cues and physical ones such as head nods and getures of understanding.
* Use their name after they say it once, to confirm the pronunciation and for storing it in your brain.
* General topics to avoid: religion, politics, sex, philosophy, world problems, death, divorce, or anything else that might become a personally offensive subject or human resource issue.

Monday, April 27, 2009

Handle Complaints and Keep Customers

Marketing is always a huge focus for business owners, however, in all of the planning and everyday duties and tasks, it is important that business owners and entrepreneurs don't forget about excellent customer service.
This is the steps
1. There is a list of 3 things that a business owner or entrepreneur can do to maintain good customer relations:
2. Take the Time to Correct Problems - You may not want to address a customer concern thinking that it takes "too much time", but when an irate or unhappy customer is not taken care of, that person will most likely not only stop patronizing your establishment, but they will also most likely tell their friends that your customer service is unsatisfactory. Take the time to correct the problem while it is repairable.
3. Apologize for the Inconvenience - It is one thing to fix a problem, it is another thing entirely to fix the problem with courtesy and consideration. The words "I apologize for the inconvenience" can help soften the customer's experience with your business. This courtesy takes just a moment, but can leave a lasting, positive impression.
4. Encourage Customer Feedback - You may not think that you want the complaining customer to tell you how they feel about your business, product, or service, however they are the customers who are most willing to talk, PAY ATTENTION TO WHAT THEY HAVE TO SAY! As the business owner you have your own biased point of view - let someone with an outside opinion give you feedback. Who knows, one of their suggestions may spur new and creative means of service or marketing that will pay off in good will or revenue.

Thursday, April 23, 2009

Make Customers Service Your Priority

Now we'll talk about customer service. You'll be learning the steps on having happy customers make a rich bank account.
This is the steps
1. Exude excellent charisma. Having great experience with talking and convincing is a great way to get your happy customers to buy your product.After the customers great experience with your business, they will come back again, again and again.
2. Sell online. If you have a website, or even an account on any auction site, such as eBay,you an make the most money with your talent, time or skills, then keeping your customers happy and ensuring their satisfaction will be the key to your success.
3. Be prompt and business savvy. Especially if you have an eBay account, your customers' satisfaction level will determine how well you do in your business. If you ship late, sell low quality products or over-promise and under deliver, your customer will give you lousy feedback and any future possible buyers will think twice before buying from you.
4. Meet customer expectations. Customers expect the best service from your business. For example, if you have a retail company online, shipping on time is the number 1 priority to happy customers. If you ship on time and also sent them a great product, that is simply a guaranteed you will get more business. Therefore always keep the customers needs in mind.
5. Treat unsatisfied customers with careful attention. Also keep in mind your company will always come across many unsatisfied customers. If a customer is completely unsatisfied with your product or service, it's much easier to just issue a refund than to have to fight with them over what they thought you didn't do or deliver that they assume that would receive. Again, you will find that there are some people you just can't please no matter how hard you try or what you do, so just get rid of those types of customers as fast as you can and get on with your business rather than let them sit there and argue. So don't let a few dollars ruin your business, just chalk it up and move on.
6. Encourage referrals. Because your satisfied customers are usually much quieter than the unsatisfied ones, sometimes you have to give them an incentive to give you some praise. This is where your creativity comes in because you have to think of ways to have them great feedback or give you a testimonial you can use on your site for more business. The happy customers will refer to many people to your great service or product. This is a good way to get more customers toward your business.
7. Give discounts and/or free shipping. You can offer a discount on their next purchase if they share their testimonial that you can display on your site. Having this will always get your customers to come back to enjoy another great purchase. Free shipping on orders over a curtain amount of money will please many customers. It is an excellent way because it gets the customers to save up on money.
8. Make customers a priority. Whichever avenue you decide to take, just remember that if you make customer service a priority, then you will not only sleep well at night but you'll also have satisfied customers that pass your link on to their friends and family.
Some Tips For All
* Creativity toward your company, will satisfy not only the customers, but also the product.
* Skills in communicating, convincing will help make you get the customers to purchase.
* Newsletters sign up, for your customers to catch up on many updates, upcoming products.

Sunday, April 19, 2009

Talk to a Client

"Time is money and money is time. Life is one big GAME! You are either the rule maker of the GAME or a player. Only the rule maker can WIN the GAME in the world of business and finance."

- Malik Shabazz
This ist the steps
1. Never ever GIVE the client what he wants. This is professional suicide. Of course be warm to them, talk with them on personal as well as the mundane things in life and so forth. But NEVER EVER answer their questions in the first minute of interaction. If you tell the customer what he wants in the first minute of interaction, and whatever he wants thereafter, this does not guarantee you a sale. What it does guarantee is that time will be consumed. Time is money and as we don't want to waste money, we need to be efficient with time. A customer could ask you questions about your product for an hour, this does not mean he will buy your product.
2. Customers will tell you everything except what they want to tell you. "When am I going to do this deal? Why should I part with my money to this business? I want to shop around and have a look at other offers." As well as a host of other excuses that could fill a book if I had the time and inclination to do so.
3. Just because someone wants to buy, does not imply that they can afford what it is that they came in for in the first place. In these changing times, credit is getting harder to attain for the mass. If in doubt remember well this maxim: "Buyer be aware." I like to put it like this: "Seller, please be AWARE of the tricks that buyers will try to pull with you in every transaction."
4. The objective is to gather information that will tie them up later on in the transaction. It is your job to be their priest, father, mother, brother and even their teacher. That being the case, they must and should answer your questions first and foremost.
5. Information is a must in this business, without it, well...that is another matter to be dealt with in a further memo.
6. “A goal without a date is just a dream.”
7. “If you don't go after what you want, you'll never have it. If you don't ask, the answer is always no. If you don't step forward, you're always in the same place.”

Friday, April 17, 2009



by: Muse

You could be my unintended
Choice to live my life extended
You could be the one I'll always love
You could be the one who listens
To my deepest inquisitions
You could be the one I'll always love

I'll be there as soon as I can
But I'm busy mending broken
Pieces of the life I had before

First there was the one who challenged
All my dreams and all my balance
She could never be as good as you
You could be my unintended
Choice to live my life extended
You should be the one I'll always love

I'll be there as soon as I can
But I'm busy mending broken
Pieces of the life I had before

I'll be there as soon as I can
But I'm busy mending broken
Pieces of the life I had before

Before you...

( This is my Favorit song,you can find this song in my Flixya )

Monday, April 13, 2009

Calvin Learn to Smoke


Sunday, April 12, 2009

Times to Maximize the Speed of Your Internet Connection

This article describes how to speed up your Internet connection without use of web accelerators, and is geared towards Windows and Internet Explorer.
This is the steps
1.Do some basic maintenance on your PC. Run Disk Defrag, a scan disk, a virus scan, a malware scan, and clear your recycle bin. An unusually slow Internet connection experience is often the only sign that your computer is infected with viruses or other malware. Delete old files and temporary files. Never allow the free space on your C: drive to be less than 10% of the total size or twice the installed RAM (which ever is larger). A well maintained PC will operate much better than a PC that has never had any maintenance. Google or your local computer repair store should be able to help you with this if you don't know how.
2.Reset Your Home Network. Sometimes restarting your home network if you have one will drastically increase the speed of your connection.
3.Optimize your cache or temporary Internet files. These files improve your Internet connection performance by not downloading the same file over and over. When a web site puts their logo graphic on every page your computer only downloads it when it changes. If you delete the temporary files it must be downloaded again. if you disable the cache, it must be downloaded every time you view a page that uses it. This can be done by opening Internet Explorer, clicking on "Tools" at the top and choosing "Internet Options". On the General tab, click the "Settings" button next to Temporary Internet Files. Set Check for newer versions to "Automatically". Set amount of disk space to use to 2% of your total disk size or 512 MB, which ever is smaller. On Firefox, click "Tools" then "Options," and go to the privacy tab. Then click on the Cache tab within this.
4.Never bypass your router. Most routers include a firewall that is very difficult for hackers to defeat. If you don't need to use Wireless then hook your computer directly to your router. Routers will only slow down your connection by a few Milli-seconds. You won't notice the difference but the hackers will.
5.If you are using a Wireless router, make sure it doesn't conflict with a cordless phone or wireless camera. Wireless routers come in two varieties; 802.11bg (2.4Ghz) or 802.11a (5.8Ghz) If you are using a 2.4Ghz Cordless phone and 2.4Ghz Wireless router then your Internet connection speed will slow while you use the cordless phone. The same is true of wireless security cameras. Check on your phone and camera, if it's 900Mhz then it's fine. If it says 2.4Ghz or 5.8Ghz then it could be the cause of your slow connection speed while they're in use.
6.Call your Internet service provider (ISP). Sometimes you just have bad service. They can usually tell if your connection is substandard without having a technician come to your home. Just be nice and ask.
7.Upgrade your computer. If your computer is slow, it doesn't matter how fast your Internet connection is, the whole thing will just seem slow. You can only access the Internet as fast as your PC will allow you to.
8.Replace your old cable modem. Any solid-state electronics will degrade over time due to accumulated heat damage. Your broadband modem will have a harder and harder time 'concentrating' on maintaining a good connection as it gets older (signal to noise ratios will go down, and the number of resend requests for the same packet will go up). An after-market cable modem as opposed to a cable-company modem will frequently offer a better connection.
9.Often your connection speed is slow because other programs are using it. To test if other programs are accessing the Internet without your knowing, Click Start, Click Run. Type "cmd" (without quotes). Type "netstat -b 5 > activity.txt". After a minute or so, hold down Ctrl and press C. This has created a file with a list of all programs using your Internet connection. Type activity.txt to open the file and view the program list. Ctrl Alt Delete and open up the Task Manager. Go to the process menu and delete those processes that are stealing your valuable bandwidth. (NOTE: Deleting processes may cause certain programs to not function properly)
10.After you have tried all this try your connection again and see if it's running any faster.

Some tips for You
Call your ISP and have them verify all of your TCP/IP settings if you are concerned. Ask them to verify that your Proxy settings are correct.
Don't expect dial up or high speed lite service to be fast. The Internet is primarily geared towards Broadband Connections. Sometimes, you have to wait a little.
Download programs that make browsing faster:
Loband.org is a browser inside of a browser that loads web pages without the images.
Firefox and Opera both have options to disable images.
In Firefox, you can also use extensions such as NoScript that let you block scripts and plug-ins that would otherwise slow things down a lot.
If you are using Internet Explorer or Firefox, try downloading Google Web Accelerator. It is meant to speed up broadband connections, but it can also slow your Internet connection. Try enabling it and disabling it and see when your Internet connection runs faster.
If you are using Firefox, download the Fasterfox extension and Firetune.
Reduce the amount of programs running that use your Internet connection (Instant Messengers, RSS Feeders, and MS Applications set to send Internet data)
Google Accessible Is designed to search pages in order of how clean they are of junk. This will bring up pages that are usually not only easy to read, but are quick to load.
Upgrade your RAM. This will not only improve your regular computer use, but it will affect the speed of your Internet connection because your computer works faster.
Use the Stop button to stop loading pages once you've gotten what you want.
Some times malware on your computer can eat up your bandwidth. Make sure you have an up-to-date malware protection program.
Most Internet Providers have flaky DNS servers (no citation necessary, it's a given) - so, instead of using those provided by your ISP, switch your DNS servers to use those of OpenDNS. OpenDNS is far faster, and more reliable, simply using and as your domain name servers will speed up most flaky DNS problems (may even speed up your networking since OpenDNS has large caches).
Look into running your own local DNS server on your network. Some newer routers may include their own nameserver, otherwise, check into AnalogX.com's DNSCache program, it works great to hold commonly accessed domain names in the "cache" so that the IP addresses do not have to be looked up everytime you navigate to a new page.

Viruses and malware can often use up your bandwidth and slow down your Internet connection. Make sure you have protection against this. Many ISP's will provide software for this. Make sure your anti-virus and malware scanners are up-to-date.
Bypassing the router will leave you more vulnerable to attacks because you no longer have the built-in firewall from your router protecting you.
Watch out for scams that claim to make your Internet go a lot faster for free. They may tell you to download their program, which usually has a lot of other hidden programs attached that might steal your identity.